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SOURCING, TRANSPORT, CASE STUDY
March 17, 2026
QCELF is a Hong Kong based quality control and warehousing company.
45% of their staff working hours were being absorbed by procurement rather than warehouse work.
With a client base spanning European buyers and traders sourcing from mainland China, QCELF's core challenge was not inspection — it was procurement. Their clients regularly needed items sourced from Taobao and 1688, but navigating Chinese domestic platforms, coordinating payments in CNY, and managing fragmented supplier relationships across dozens of SKUs consumed significant operational time and introduced consistent delays.
The Challenge
QCELF faced three compounding problems:
1. Taobao and 1688 are designed for domestic Chinese buyers. Language barriers, CNY payment requirements, and the absence of international shipping options made direct sourcing by European clients almost impossible without an intermediary.
2. QCELF's warehouse team was spending time manually liaising with Chinese suppliers on behalf of clients — a distraction from their core inspection and logistics services.
3. Without a structured purchasing workflow, product substitutions and spec deviations were arriving at the QCELF warehouse unchecked, increasing QC rejection rates and creating friction with end clients.
What QCELF needed
QCELF integrated Shipzobuy as the upstream purchasing layer in their supply chain workflow. Clients would submit sourcing requests through Shipzobuy — specifying product links, quantities, and specifications — and Shipzobuy would handle all procurement, domestic China shipping, and consolidation before forwarding goods to the QCELF Hong Kong warehouse for inspection and international dispatch.
The integration effectively split the supply chain into two clean layers that customers and Qcelf could understand. Saving time, efficiency and money!
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